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Need to request a
Letter of Guarantee (LOG)?

What is a Letter of Guarantee (LOG)?

The LOG (Letter of Guarantee) is Etiqa Philippines’ official document ensuring that medically necessary outpatient and inpatient services are covered, subject to the company’s provisions and benefit plan limits.

For Individual Customer LOG Requests

Etiqa Online Shop Portal

Make claims filing and tracking a breeze through our Etiqa Online Shop Portal accessible anytime, anywhere.

For Corporate Customer LOG Requests

Etiqa Corporate Portal

Are you a corporate client? You may file this claim through the Etiqa Corporate Portal.

Access Partner Portals