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Whistleblowing Policy

Our Whistleblowing Policy

Etiqa Life and General Assurance Philippines Inc. (Etiqa Philippines) is committed to the highest standard of ethics and integrity in its conduct of business and operations.

As part of this commitment, Etiqa has in place a whistleblowing programme to provide access to secured channels for disclosure of any improper conduct. The objective of this policy is to ensure that all employees and members of the public have access to secured channels to make disclosures on any improper conduct by any member or representative of Etiqa, with the assurance that there will be no repercussion against whistleblowers.

What can be reported?

Improper conduct includes, but is not limited to

Bribery and corruption

Fraud (internal and external), theft or embezzlement

Abuse of power by an employee

Conflict of interest

Breach of Etiqa’s Code of Conduct including sexual harassment

Failure to comply with legal and regulatory obligations

Unauthorised disclosure of customer information

Concealment of any of the above

How can I file a report?

24 Hours Toll Free Number with Secured Voice Recording

00-6032026-8112

Email

whistleblowing@maybank.com

Mailed Letter

Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur, Malaysia
Confidentiality and Protection of Whistleblowers

The identity of a whistleblower who made a disclosure in good faith will be kept confidential and will only be disclosed on a strictly need-to-know basis for follow up. Employees who whistleblow in good faith will also be protected by Etiqa from any repercussion.